Refund policy

BENEDETTO RETURN POLICY

At BENEDETTO, we take pride in the quality and craftsmanship of every garment we create. If you are not completely satisfied with your purchase, we are pleased to accept eligible returns under the following guidelines.

Returns

Eligible merchandise may be returned within 7 days of purchase for a refund to the original form of payment.

To qualify for a return, items must:

  • Be in their original condition

  • Be unworn and unwashed

  • Not be altered in any way

  • Have all original tags attached

Items that do not meet these requirements will not be accepted for return.

Final Sale Items

The following items are considered Final Sale and are not eligible for return, refund, or exchange:

  • Merchandise marked "Final Sale"

  • Discounted or clearance items

  • Special promotional purchases

We encourage customers to review all order details carefully before completing their purchase, as Final Sale transactions are considered complete at the time of sale.

Custom & Made-to-Order Garments

Each custom or made-to-order BENEDETTO garment is individually crafted with exceptional attention to detail and created specifically for the client.

Due to the personalized nature of these garments:

  • All custom and made-to-order pieces are Final Sale

  • Returns, refunds, and exchanges are not accepted

We strongly encourage clients to verify all measurements, design selections, and order details prior to placing an order. Our team is available to assist throughout the process to ensure the best possible fit and experience.

Questions

If you have any questions regarding your purchase or our return policy, please contact our customer service team at 410-783-7848. We are committed to providing an exceptional shopping experience and appreciate your trust in BENEDETTO.

Thank you for choosing BENEDETTO.